Dispute Dine: Automating Chargeback Recovery at Scale
Built
Fully automated chargeback dispute system for restaurants (Uber Eats, DoorDash, Grubhub)
Outcome
$2,000–5,000/month recovered per location → 500%+ ROI → 0 staff hours
Why
100% automation of evidence generation + filing vs <25% manual rate — scales without headcount
Result
$2,000–5,000/month recovered per location. Zero staff hours. 100% filing rate on winnable disputes.
Delivery = 30–40% of restaurant revenue, but 5–15% of orders face fraudulent refunds. 75%+ winnable disputes go unfiled (10–12 hrs/week manually). We automated everything.
Result: $2,000–5,000/month recovered per location. Zero staff hours. 100% filing rate on winnable disputes.