Deep-dive analysis on the future of AI in Retail SaaS. Written for Founders, CTOs, and Product Leaders who are building the next generation of commerce.
Why "Prescriptive AI" is replacing traditional analytics. Moving from telling merchants *what* happened to telling them *what to do*.
Read AnalysisIn a world where models are commodities, where does value live? We break down the Data, UX, and Workflow moats every SaaS needs.
Read AnalysisLatency is the new downtime. A technical deep-dive into optimizing LLM inference chains for real-time retail experiences.
Read Technical BriefWhat happens when "Search" becomes "Delegation"? Preparing your product data for the age of Autonomous AI Shopping Agents.
Read AnalysisWe publish one deep-dive per month. No fluff. Just actionable strategy for Retail SaaS leaders.
Stop losing customers to slow support tickets. Ionio deploys autonomous AI agents trained on your specific PIM and brand voice to close deals 24/7.
Trusted by Retail Leaders
Standard chatbots guess. Ours know. We integrate deeply with your tech stack to perform real actions.
Our agents connect to Shopify, Magento, or Salesforce to check stock levels in real-time. If a user asks "Is this in stock in size M?", we give a real answer, not a generic link.
Automate the entire returns process. The agent validates the order number, generates the shipping label, and emails it to the customer—zero human touch required.
Using historical purchase data, our agents suggest complementary products. "I see you bought the cleanser. Would you like to add the matching toner for 10% off?"
We ingest your last 6 months of support tickets, FAQs, and brand guidelines. The model learns how *your* team speaks, not how a robot speaks.
The agent goes live. It handles Tier-1 support instantly. For complex issues it isn't sure about, it seamlessly drafts a response for a human to approve.
As traffic spikes (Black Friday, holidays), the agent scales infinitely. We provide weekly analytics on customer sentiment and missed opportunities.
Increase in conversion rate for engaged visitors.
Human intervention needed for order tracking tickets.
Average response time to customer queries.